Terms of Service

Welcome to Cosmetic Safety Pro. These Terms of Service (“Terms”) govern your use of our website and your purchase of any products or services from cosmeticsafetypro.com (the “Site”). By registering on the Site, placing an order, or otherwise using our services, you confirm that you have read, understood, and agreed to be bound by these Terms.

Who We Are?

Cosmetic Safety Pro (“we,” “us,” “our”) supplies Cosmetic Product Safety Report (CPSR) services and related regulatory compliance support.

  • CPSR Services Supplier: Cosmetic Safety Pro, registered office at International House, 12 Constance Street, London, UK, E16 2DQ. Registered number 13374614.
  • Site Owner and Manager: Leeding Freelancers LTD.

You can reach us at info@cosmeticsafetypro.com or by phone at +44 7868 737497. We may also contact you from time to time for market research purposes.

Eligibility

To register on the Site and place an order, you must:

  • Be at least 18 years of age, and
  • Be a resident of the United Kingdom or any other Country.

By registering or placing an order, you confirm that you meet these requirements.

Nature of Our Services

Cosmetic Safety Pro operates as a business-to-business (B2B) platform. All items and services sold through the Site are individually customised to the specifications you provide at the time of order. By submitting an order, you acknowledge that:

  • You are transacting with us in a B2B capacity, not as a retail consumer;
  • The goods and services provided are tailored specifically to your submitted requirements; and
  • Placing an order constitutes your acceptance of these Terms in full.

Pricing

  • All prices displayed on the Site are shown exclusive of VAT or applicable sales tax until you reach checkout, where the relevant rate will be added and confirmed before you complete your purchase.
  • Prices are listed in pound sterling, euros, dollars and reflect cash pricing.
  • Prices may be revised upward or downward at any time due to circumstances beyond our control, including changes to VAT or sales tax rates. The price displayed at the time you place your order is the price that will apply.
  • Our pricing is set at wholesale, business-to-business rates. It is not intended for direct retail sale to the general public. All purchases are made on the understanding that they are subject to our B2B terms.
  • Customers ordering from outside the UK are responsible for any VAT, import duties, or associated fees that may apply in their jurisdiction.

Refunds and Cancellations

  • Because our goods and services are customised to each customer’s specifications, standard refund rights do not apply to customised items or to B2B services.
  • If you believe an order was placed in error, please get in touch with us within one business day of placing the order so we can review the matter.
  • We reserve the right to deduct a reasonable administrative fee from any refund issued outside our standard policy.
  • Gift cards: Partially used gift cards are non-refundable. You have the right to cancel a gift card purchase within 14 days, provided the full balance remains unused. If you have any questions about a gift card before purchasing, please get in touch with us.

For further details, please also refer to our Refund Policy.

Delivery of Goods and Services

  • Orders are delivered electronically, via secured files sent by Email.
  • It is your responsibility to provide an email address that is actively monitored when placing an order or paying an invoice. Delays caused by an inactive or incorrectly entered email address are the customer’s responsibility.

Acceptance of Terms

By browsing the Site, registering an account, or placing an order, you confirm that you:

  • Have read and understood these Terms in full;
  • Meet the eligibility requirements set out in Section 2; and
  • Agree to be bound by these Terms for the duration of your relationship with us.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, pricing structure, or legal requirements. The version published on this page at the time of your order will govern that transaction. We encourage you to review this page periodically.

Contact Us

If you have any questions about these Terms, an existing order, or our services generally, please get in touch:

Cosmetic Safety Pro International House, 12 Constance Street, London, UK, E16 2DQ Email: info@cosmeticsafetypro.com. Phone: +44 7868 737497